Alternatively, you can factory reset your Echo device using the Alexa app. To do this you need to open the app and select Devices. Choose Echo & Alexa and pick which speaker you want to reset. Scroll to Factory Reset and confirm your choice.
Is there a reset button on Alexa?
Locate a small hole near the base of the product. This is the Reset button. Take a paper clip, SIM tool, or something similar, and hold the Reset button with it until the Echo’s light ring turns orange, then blue. Once the light ring has turned off and on, it should be orange, which means it’s now in setup mode.
How do I refresh my Alexa device?
Say, “Go to settings,” or swipe down from the top of the screen and select Settings. Select Device Options. Select Check for Software Updates to check for and install software updates.
Is there a reset button on Alexa?
Locate a small hole near the base of the product. This is the Reset button. Take a paper clip, SIM tool, or something similar, and hold the Reset button with it until the Echo’s light ring turns orange, then blue. Once the light ring has turned off and on, it should be orange, which means it’s now in setup mode.
How do I restore my Alexa to factory settings without an app?
Reset your Amazon Echo (3rd or 4th Generation) To reset an Amazon Echo (3rd or 4th Generation) to its factory settings simply press and hold the Action button for 25 seconds. Once the light ring starts to pulse orange it should then turn off. You will need to wait for the light ring to turn back on and turn blue.
How do you put Alexa in setup mode without Wi-Fi?
Open Settings on your iPhone or Android phone. Go to Bluetooth and turn it on. Now, say, “Alexa, pair” or “Alexa, connect to Bluetooth.” On your phone, click on Pair New Device.
How do I factory reset my Echo Dot 4?
Why is Alexa not working?
Uninstall and Reinstall the Alexa App. If there’s something wrong with the Alexa App and that’s what is causing the unresponsiveness, you can simply uninstall the Alexa App and reinstall it from the Play Store if you own an Android phone and the App Store if you own an iPhone.
Why is my Alexa not connecting to Wi-Fi?
Check that you have the latest version of the Alexa app. Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
Does Alexa update automatically?
Alexa devices receive software updates automatically over Wi-Fi. These updates usually improve performance and add new Alexa features. To download the latest software update for an Alexa device: Make sure the device is on and has an active Wi-Fi connection.
Do you have to update Amazon Alexa?
In order for your Echo device to receive newly released features, it often requires an update to its firmware, or the software that powers it. So long as the device is connected to WiFi, it will check for updates nightly.
Why is Alexa not connecting to the Internet?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Confirm that the Wi-Fi password is correct.
Why is my Alexa DOT not responding?
If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
Is there a reset button on Alexa?
Locate a small hole near the base of the product. This is the Reset button. Take a paper clip, SIM tool, or something similar, and hold the Reset button with it until the Echo’s light ring turns orange, then blue. Once the light ring has turned off and on, it should be orange, which means it’s now in setup mode.
Do you have to reprogram Alexa after unplugging?
No, you do not need to reset when just moved and plugged in again to an outlet. Yes, you could have a 2nd power cord to make it convenient when moving Alexa to another room.
How do I connect Alexa to New Wi-Fi without app?
To connect Alexa to a new WiFi network without the app, go to alexa.amazon.com and sign in. Then click Settings > Set up a new device and select your device. Next, put your device in pairing mode and connect to its WiFi network. Finally, choose your new network and enter your password.
How do I put Alexa in pairing mode manually?
First, open the Alexa app and tap Devices, then Echo & Alexa. Select the device you want to use, then tap Bluetooth Devices. Tap Pair A New Device. The Echo will search for devices to pair with and show a list of available devices.
Can I use Alexa without internet?
The short answer is yes. Amazon’s Alexa requires a working internet connection to access all the different features it offers. What is this? But you can still use Alexa with a mobile hotspot, or as a Bluetooth Speaker even without an internet connection.
What is the action button on Echo Dot 4th generation?
Use the Action button to talk to Alexa, answer or reject incoming calls, or call popular contacts. Click once, feel the vibration, then talk to Alexa. Click once.
Why is Alexa not connecting to my phone?
Make Sure Bluetooth Is Enabled on Your Phone Next, all you need to do is toggle the switch from off to on. To double-check whether your device is connected to the Alexa app, click on Devices, and then press All Devices. This will give you a list of all devices connected to your Alexa app.
Why is my Alexa Green?
A spinning or flashing green light on your Echo device means there’s an incoming call or an active call or an active Drop In.
