To stop the flashing green light, pick up the call (by saying “answer call”), decline the call (by saying “decline call”), or simply ignore the call until it stops ringing. Quick tip: A spinning green light indicates that you’re currently on a call. To end the call and turn off the green light, say “hang up.”
Why is the green light on my Alexa staying on?
A spinning green ring occurs when you are on an active call or a drop-in. The device continues to spin in a clockwise direction till you hang up the call. If you are not on a call and still see the green ring spinning in circles, say “Alexa, hang up” or disconnect the call from your app.
Why is my Alexa green when I’m not on a call?
Here’s what we discovered. The spinning or flashing green light means you have a shipping notification. If a light bulb just went off over your head as it did ours, ask Alexa to “play your messages,” and the green ring should disappear.
