Solid blue with cyan mixed in somewhere: Alexa is busy processing or listening out for your request. If it remains stuck doing this, try powering it off for five minutes and power it back on. Spinning blue light ending with a purple light: Use your app to turn off the do not disturb mode.
Why is my Alexa only showing a blue light?
The light ring glimmers briefly when Alexa has heard and is processing your request. A briefly glimmering blue light might also mean the device is receiving a software update.
Why is Alexa blue and not responding?
If Alexa lights up but won’t respond, the most common reason is that it didn’t understand you, so repeat the command. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device.
Why won’t my Alexa stop being blue?
Alexa Blue Light Spinning for a Software Update If your Alexa is paired and you’re using it regularly, you might find that there’s a constant blue light spinning on it. This could simply be a software update.
How do I get rid of the blue light on my Alexa?
Why is my Alexa only showing a blue light?
The light ring glimmers briefly when Alexa has heard and is processing your request. A briefly glimmering blue light might also mean the device is receiving a software update.
Why has my Alexa suddenly stopped working?
Why won’t my Alexa talk back? If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
What do the colors on Alexa mean?
Blue means your Echo is listening to or responding to a voice command. Yellow is a message, reminder, or notification alert, green is a call or Drop In, and purple (usually) indicates Do Not Disturb mode. White signals volume changes or Alexa Guard switching to Away mode.
Why has my Alexa suddenly stopped working?
Why won’t my Alexa talk back? If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
Why wont my Alexa go into setup mode?
Your device will automatically exit setup mode once you’ve added it to your Wi-Fi network from the Alexa app. If it seems stuck trying to get into setup mode and the spinning blue light never turns orange, restart your Echo Dot by unplugging it and plugging it back in.
Why is my Alexa only showing a blue light?
The light ring glimmers briefly when Alexa has heard and is processing your request. A briefly glimmering blue light might also mean the device is receiving a software update.
Why won’t my Alexa stop being blue?
Alexa Blue Light Spinning for a Software Update If your Alexa is paired and you’re using it regularly, you might find that there’s a constant blue light spinning on it. This could simply be a software update.
Can you tell Alexa to reboot?
How do I reset my Alexa Echo without the app?
First Generation: Use a paper clip to press and hold the reset button located at the base of the device. Wait a few seconds for the ring of light to turn off and then back on again. Reset the Echo Plus without losing all smart home connections by using a paper clip to press and quickly release the reset button.
Why is Alexa not connecting to the Internet?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Confirm that the Wi-Fi password is correct.
Why is my Echo Dot not working?
Often, an unresponsive Echo can be the result of a faulty Wi-Fi connection. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem. Wait a solid 10-15 seconds for each component, then re-power everything in reverse.
Why wont my Alexa connect to Wi-Fi?
Go into the Settings on your iPhone or Android phone and long-press the Wi-Fi button in your phone’s control center to open up the Wi-Fi options. Try to reconnect your Echo device through the Alexa App. If the connection is unsuccessful, ensure that you have entered your password correctly.
Why does my Alexa have a blue and green ring?
Alternating solid blue and cyan The device is responding to your request. Depending on the request, it may pulsate alternating blue and cyan for longer periods of time, but no longer than three seconds, depending on your Wi-Fi connection and what the request is.
How can you tell if someone is listening to Alexa?
If you’re worried that Amazon Echo or Amazon Echo Dot is spying on you without your permission, it’s easy to tell when the device is listening. Just look for a circular blue LED light on the device or listen for the tone that sounds when Alexa wakes up.
What does it mean when Alexa is purple?
Alexa lights up purple (Do not disturb mode) You can switch to do not disturb mode by: Via voice command: “Alexa, turn on do not disturb”. You can cancel the mode again by saying “Alexa, deactivate do not disturb”.
Why is my Alexa offline?
There are several reasons why an Echo device may appear offline, unable to respond to Alexa. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. The Wi-Fi may be spotty or malfunctioning, or the Echo might be situated too far from the router.
How do you unfreeze Alexa?
Unplug the Echo device and plug it back in. Sometimes a simple restart works miracles! And you won’t need to sign in again or anything like that, it’s super easy.
