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Why is my Alexa spinning blue and not working?


Alexa Is Updating Its Firmware Amazon only sends updates when a device is not in use. What is this? When the updates occur, your Echo will stop responding for a few minutes. During that time, you’ll see a spinning blue light just like the one Alexa shows when it’s processing a command.

Why is my Alexa stuck spinning blue?

What it means: Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.

Why is my Alexa blue and not responding?

If Alexa lights up but won’t respond, the most common reason is that it didn’t understand you, so repeat the command. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device.

Why is my Alexa stuck spinning blue?

What it means: Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.

How do I stop my Alexa spinning light?

To turn off the Echo Dot white light, you need to turn off Alexa Guard by saying “Alexa, I’m home”. To turn off the Alexa Guard permanently, open the Alexa app then go to Settings > Guard > Turn Off Sound Detection.

Why is my Alexa stuck spinning blue?

What it means: Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.

Why is Alexa not playing?

What Do I Do When Alexa Won’t Play Music? Check your internet connection and Wi-Fi, change Echo’s location, restart Echo, reboot your mobile, check if your Amazon subscription hasn’t expired, and also check if the song you’re playing is available for Amazon Prime subscribers.

Can you reset Alexa without the app?

Why is my Alexa swirling?

A pulsing green light indicates an incoming call. A spinning green light means you’re currently on a call or an active Drop In.

Why is Alexa spinning green?

A spinning or flashing green light on your Echo device means there’s an incoming call or an active call or an active Drop In.

Why is Alexa light always on?

The most common error behind the red light on the Echo Dot is when the microphone is turned off or switched to mute. When your microphone is on mute, Alexa won’t be responding to your commands. To turn off the red light on your Echo Dot, you can try unmuting the microphone by pressing the mute button manually.

Why does Alexa light up for no reason?

It’s Alexa’s way of telling you the smart speaker is in Setup Mode or attempting to connect to your Wi-Fi network. So, if your network connection lapses from time to time, you’re bound to encounter this color on what appear to be random occasions.

Why is my Alexa stuck spinning blue?

What it means: Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.

Why is my Alexa responding but not playing music?

One of the most popular and go-to solutions for fixing any Alexa device when the music stops playing or any other problem is also the simplest – unplug the device, wait for a minute, and then plug it back in. In many cases, this hard reset is all Alexa needs to get rid of any bugs and start working as intended.

Can I tell Alexa to reboot?

How do I reset Wi-Fi on Alexa without a app?

To connect Alexa to a new WiFi network without the app, go to alexa.amazon.com and sign in. Then click Settings > Set up a new device and select your device. Next, put your device in pairing mode and connect to its WiFi network. Finally, choose your new network and enter your password.

Why wont my Alexa connect to Wi-Fi?

Check that you have the latest version of the Alexa app. Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).

Why is my Alexa stuck spinning blue?

What it means: Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.

Do I have to say Alexa every time?

Whether you want your voice assistant to slow down or speed up, all you need to do is ask. You don’t have to say “Alexa” to wake Amazon’s voice assistant. Here’s how to change Alexa’s name. You don’t need to keep saying “Alexa…” every time you want her to do something.

How do I put Alexa in pairing mode manually?

First, open the Alexa app and tap Devices, then Echo & Alexa. Select the device you want to use, then tap Bluetooth Devices. Tap Pair A New Device. The Echo will search for devices to pair with and show a list of available devices.

How do I factory reset my Alexa dot?

Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange. The light ring will turn blue. Wait for the light ring to turn off and on orange again. Your Amazon Echo device is now reset to factory defaults.

Why is my Alexa stuck spinning blue?

What it means: Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.

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