Alexa Is in Do Not Disturb Mode This light indicates that your device is in do-not-disturb mode.
What happens when Alexa turns blue but doesn’t respond?
If Alexa lights up but won’t respond, the most common reason is that it didn’t understand you, so repeat the command. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device.
Why is my Alexa blue and spinning?
Blue and cyan mean Alexa is working for you If you speak the wake word or manually wake Alexa, the light ring will turn solid blue, and a small section of cyan will point in the direction of the person speaking. Solid blue with spinning cyan after you’ve spoken a command means Alexa is processing your request.
What happens when Alexa turns blue but doesn’t respond?
If Alexa lights up but won’t respond, the most common reason is that it didn’t understand you, so repeat the command. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device.
Why has my Alexa suddenly stopped working?
Why won’t my Alexa talk back? If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
Why does my Alexa have a spinning ring?
Just ask Alexa to answer the call, or say “Alexa, ignore” to ghost the caller. If the green light is spinning rather than pulsing, it means that someone just did a “Drop In” on your Echo device or that your Echo just started a call (either because you asked her to call someone or because she misheard you).
Why won’t the blue light on my Alexa turn off?
Why is Alexa not connecting to the Internet?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Confirm that the Wi-Fi password is correct.
How do I stop the spinning green light on my Alexa?
To stop the flashing green light, pick up the call (by saying “answer call”), decline the call (by saying “decline call”), or simply ignore the call until it stops ringing.
What happens when Alexa turns blue but doesn’t respond?
If Alexa lights up but won’t respond, the most common reason is that it didn’t understand you, so repeat the command. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device.
How do I force reset Amazon Echo?
Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange. The light ring will turn blue. Wait for the light ring to turn off and on orange again. Your Amazon Echo device is now reset to factory defaults.
How do I reset my Alexa Wi-Fi?
In the Alexa app, open the left panel menu and then select Settings. Select Device Settings. Choose your device. Select Change next to WiFi Network and follow the prompts in the app.
How do I factory reset my Echo without the app?
To reset an Amazon Echo (3rd or 4th Generation) to its factory settings simply press and hold the Action button for 25 seconds. Once the light ring starts to pulse orange it should then turn off. You will need to wait for the light ring to turn back on and turn blue.
Why is Alexa device offline?
There are several reasons why an Echo device may appear offline, unable to respond to Alexa. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. The Wi-Fi may be spotty or malfunctioning, or the Echo might be situated too far from the router.
What color does Alexa turn when someone is listening?
Blue means your Echo is listening to or responding to a voice command. Yellow is a message, reminder, or notification alert, green is a call or Drop In, and purple (usually) indicates Do Not Disturb mode.
How do I reset my Alexa Wi-Fi?
In the Alexa app, open the left panel menu and then select Settings. Select Device Settings. Choose your device. Select Change next to WiFi Network and follow the prompts in the app.
What do the lights on Alexa mean?
Blue means your Echo is listening to or responding to a voice command. Yellow is a message, reminder, or notification alert, green is a call or Drop In, and purple (usually) indicates Do Not Disturb mode. White signals volume changes or Alexa Guard switching to Away mode.
What happens when Alexa turns blue but doesn’t respond?
If Alexa lights up but won’t respond, the most common reason is that it didn’t understand you, so repeat the command. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device.
Can you reset Alexa without the app?
Do you have to reprogram Alexa after unplugging?
No, you do not need to reset when just moved and plugged in again to an outlet. Yes, you could have a 2nd power cord to make it convenient when moving Alexa to another room.
Can I reset Alexa from app?
To reset from your Android, iPhone, or iPad, launch the Alexa app, select your device, then choose Factory Reset. You can also reset your Echo by pressing and holding the action button for 25 seconds.
Why is my Alexa not connecting to Wi-Fi?
Check that you have the latest version of the Alexa app. Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
