Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange. The light ring will turn blue. Wait for the light ring to turn off and on orange again. Your Amazon Echo device is now reset to factory defaults.
How do you hard reset Alexa Echo?
How do I reset my Alexa Echo without the app?
First Generation: Use a paper clip to press and hold the reset button located at the base of the device. Wait a few seconds for the ring of light to turn off and then back on again. Reset the Echo Plus without losing all smart home connections by using a paper clip to press and quickly release the reset button.
How do I factory reset my Echo Dot 4?
Why is Echo Dot not connecting to Wi-Fi?
Check that you have the latest version of the Alexa app. Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
Why is my Alexa Echo Dot not working?
Often, an unresponsive Echo can be the result of a faulty Wi-Fi connection. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem. Wait a solid 10-15 seconds for each component, then re-power everything in reverse.
Why is my Alexa DOT not responding?
If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
How do I reset my Alexa Wi-Fi?
In the Alexa app, open the left panel menu and then select Settings. Select Device Settings. Choose your device. Select Change next to WiFi Network and follow the prompts in the app.
What’s the action button on Echo Dot?
Use the Action button to talk to Alexa, answer or reject incoming calls, or call popular contacts.
How do you reset Alexa for new owner?
1) Go to Devices. 2) Tap the Echo & Alexa icon at the top. 3) Choose the speaker you want to factory reset. 4) Scroll down to Factory Reset and tap it.
Can I tell Alexa to reboot?
Why is my Alexa DOT not responding?
If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong Wi-Fi password, or too much distance between the Echo device and the router.
What’s the action button on Echo Dot?
Use the Action button to talk to Alexa, answer or reject incoming calls, or call popular contacts.
Why won’t my Alexa go into setup mode?
Your device will automatically exit setup mode once you’ve added it to your Wi-Fi network from the Alexa app. If it seems stuck trying to get into setup mode and the spinning blue light never turns orange, restart your Echo Dot by unplugging it and plugging it back in.
Where is the action button on Echo Dot 4th generation?
The top of the Echo Dot has 4 buttons. The – and + are the volume controls, the circle is the action button, and the circle with the line through it is the microphone off button. When you press the action button, you can ask Alexa questions or to control things.
Why is Alexa not connecting?
Sometimes all it takes to get Alexa back online is to restart the device. Unplug the Echo device from power for 10 seconds and then plug it back in. Step 2: Check your internet connection. If the Echo is still not connecting to the internet, check your Wi-Fi connection.
Why is Alexa device offline?
There are several reasons why an Echo device may appear offline, unable to respond to Alexa. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. The Wi-Fi may be spotty or malfunctioning, or the Echo might be situated too far from the router.
How do I put Echo into setup mode?
Plug in your Amazon Echo using the supplied power adaptor. There are two ports on the back of the device – the pin will only fit into the port on the right-hand side. Gently push the pin into place. The Echo’s light ring will spin blue around the base of the device, and then turn orange for setup mode.
What does the circle with a line through it mean on Alexa?
White circle with a line through it means Alexa is in privacy mode. Press the button on the top with the same icon and with will take Alexa out of privacy.
Is Alexa password same as Amazon?
No, the Alexa app password does not have to be the same. The Alexa app is used more to set devices up with your amazon device while the echo dot is more for functionality of the echo itself.
How do I change my primary Alexa device?
If you want to change your preferred speaker or speaker group, just tap your Alexa device group name in the Alexa app, then tap Edit Preferred Speaker. Tap Devices > Device Group > Select Edit Preferred Speaker > Select a new preferred speaker.
